At KLXCards, we work hard to ensure your order is packed with care, shipped quickly, and arrives in perfect condition. Due to the nature of our sealed trading card products, we do not accept returns on any items — even if unopened.
🚫 No Returns or Refunds on Shipped Products
All sales are final. Once your order has been shipped, we do not accept returns or offer refunds under normal circumstances.
This policy applies to all sealed product lines, including but not limited to:
- Booster Boxes & Packs
- Collector Boxes
- Preconstructed Decks
- Preorders
This strict policy is in place to protect the integrity of our collectible products, where value can be affected by handling, tampering, or fluctuating market conditions.
📦 Order Issues or Damaged Shipments
If your order arrives damaged, is missing items, or you believe there has been an error in packing or shipping, please contact us within 3 days of receiving your package.
We are happy to assist and will do our best to resolve any issues — whether that means resending missing items, filing a claim, or providing a reasonable resolution.
📧 Questions?
If you have questions about a recent order, please don’t hesitate to reach out through our Contact Us page. We’re always here to help and ensure your experience with KLXCards is a positive one.