At KLXCards.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
1. Information We Collect
We collect personal information from you when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Use our contact forms
- Browse the site (via cookies and analytics)
Information collected may include your name, email address, shipping/billing address, phone number, payment details (processed securely via third parties), and IP address.
2. How We Use Your Information
We use the data we collect to:
- Process and fulfill orders
- Provide customer service and support
- Send transactional or promotional emails (if you opt in)
- Improve site performance and user experience
- Prevent fraud or abuse
3. Sharing Your Information
We do not sell or rent your personal data. Your information may be shared with trusted service providers solely for the purpose of fulfilling your orders, processing payments, running our website, or delivering email newsletters.
These third-party services may include (but are not limited to):
- Payment processors (e.g., Stripe, PayPal)
- Email marketing tools (e.g., Mailchimp, Klaviyo)
- Analytics and advertising tools (e.g., Google Analytics, Google Ads, Meta Pixel)
4. Cookies and Tracking
We use cookies and similar tracking technologies to monitor site usage, personalize your experience, and run advertising campaigns.
By using this site, you consent to the use of cookies in accordance with this policy.
You can control or delete cookies through your browser settings at any time.
5. Google Ads & Analytics
We use Google Analytics and Google Ads to understand how users interact with our site and to display personalized ads. This may include data such as pages visited, time on site, and general geographic location.
Google may use cookies and identifiers to show KLXCards.com ads across the internet. You can opt out of personalized ads by visiting Google’s Ad Settings.
6. Your Rights Under GDPR / CCPA
Depending on your location, you may have the right to:
- Access your personal data
- Correct or update your data
- Request deletion of your data
- Opt out of marketing communications
To exercise any of these rights, please contact us directly and we’ll respond promptly.
7. Data Retention
We retain order and account information for legal, tax, and recordkeeping purposes. We only keep data as long as necessary to provide services and comply with applicable laws.
8. Security
We implement industry-standard security measures to protect your personal data, including SSL encryption and secure payment gateways. However, no online platform is 100% secure, so we encourage caution with sensitive information.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies individually.
10. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. The most recent version will always be available on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out via our Contact Us page.